VILT delivers RTB VCM Audit solution in Generalitat de Catalunya providing compliance and great operational insight

RTB VCM Audit allow organizations to track and archive changes across multiple Web sites and provide a simplified and cost-efficient process for meeting operational or regulatory auditing compliance requirements.

The challenge

"We currently manage more than 25 sites with Vignette Content Managment and we project that the number of sites could double by the end of 2009. With this exponential growth, it is increasingly important that we are able to monitor and audit all of the content we share with our constituents through VCM" said Ricard Mateu Guasch, Head of Solutions of Centro de Competencia de Atención al Ciudadano (CCAC). The Generalitat de Catalunya successfully manages its online hub for citizens and companies of the state of Catalunya. The site, www.gencat.cat, has more than 600 Web site contributors and logs 130 million visits per year.

The Solution

"Our integration partner VILT implemented the RTB VCM Audit solution within a week, enabling us to quickly realize value from these robust reporting capabilities. Beyond the needs for transparency and compliance necessary for any government agency, we are also using the new audit capabilities to understand how our contributors use the system. This allows us to make intelligent investment decisions about our content strategy going forward.", summarized Ricard Mateu.

The Benefits

In addition to enabling compliance, RTB VCM Audit Solutions help organizations optimize and improve operational Web site management processes by reporting on content creation, contribution and user trends that can identify system or process bottlenecks. Once an organization knows how and when its content is being managed, it can easily make modifications to drive efficiency and reduce the amount of time it takes to publish fresh content.